Reporting

Every number is a door.
The ROs are right behind it.

Most service reports arrive after the month is over. Numa reports from inside the work itself, so every figure opens to the repair orders behind it and every gap comes with a name.

See it on your own ROs

See it on your own ROs

Follow the dollars

Follow the dollars

Numa/Service · ReportingSearchCP
Service scorecardAcme Ford Service · October, month to date
Updated 10:41 AM
The ROs behind $24,4004 of 41 ROs waiting on an answer
RO 481672020 ExplorerCoolant service · $219ABA. BrooksTexted 10:12 AM · opened
RO 482032019 EscapeTransmission fluid · $289ABA. BrooksTexted 11:40 AM · not opened
RO 481512021 F-150Spark plugs · $412LML. MorenoTexted 1:05 PM · opened
RO 481862018 F-250 dieselFuel filter · $268TNT. NguyenTold at the counter
Live from the workflowSplit by personROs one click downEvery number on this screen opens.
Example store. Names, vehicles, and figures are illustrative.
Numa/Service · ReportingCP
Service scorecardAcme Ford Service · October
Live
The ROs behind $24,400
RO 481672020 Explorer
Coolant service · $219 · A. Brooks
Texted 10:12 AM · opened
RO 482032019 Escape
Transmission fluid · $289 · A. Brooks
Texted 11:40 AM · not opened
RO 481512021 F-150
Spark plugs · $412 · L. Moreno
Texted 1:05 PM · opened
RO 481862018 F-250 diesel
Fuel filter · $268 · T. Nguyen
Told at the counter
4 of 41 ROs waiting on an answer
Live from the workflowSplit by personROs one click downEvery number on this screen opens.
Example store. Names, vehicles, and figures are illustrative.
Numa/Service · ReportingSearchCP
Service scorecardAcme Ford Service · October, month to date
Updated 10:41 AM
The ROs behind $24,4004 of 41 ROs waiting on an answer
RO 48167Coolant service · $2192020 ExplorerABA. BrooksTexted 10:12 AM · opened
RO 48203Transmission fluid · $2892019 EscapeABA. BrooksTexted 11:40 AM · not opened
RO 48151Spark plugs · $4122021 F-150LML. MorenoTexted 1:05 PM · opened
RO 48186Fuel filter · $2682018 F-250 dieselTNT. NguyenTold at the counter
Live from the workflowSplit by personROs one click downEvery number on this screen opens.
Example store. Names, vehicles, and figures are illustrative.

After the fact, or right now

The month-end report shows up after the month is gone

A report built after the fact tells you the labor rate you had. Numa shows the rate you’re writing right now, and what’s pulling it down, by name. Drag through September and see which one finds out first.

Sep 1Sep 8Sep 15Sep 22Oct 9 · report
Sep 22
After the factThe month-end report
Service performance report
September · prepared after month end
Effective labor rate
Not here yet
Arrives October 9 · 17 days away
When it lands, it’s a total for a month that’s already over.
In the workflowNuma
Effective labor rate
As of Sep 22
$158.40
$13.60 under door rate
Door rate $172Sep 1Sep 30123
1Coolant services written at 25% offSep 6 · A. Brooks · RO 47812, 47820, 47833$3.80 off the rate
2Diagnostic time billed at the menu rateSep 15 · L. Moreno · RO 47961, 47974$3.10 off the rate
3Spark plugs quoted under the labor guideSep 22 · T. Nguyen · RO 48033, 48040, 48046$2.40 off the rate
Numa has named 3 things pulling the rate down, while September is still running.
Example month. Names and figures are illustrative.
Sep 1Sep 15Oct 9
Sep 22
After the factThe month-end report
Service performance report
September · prepared after month end
Effective labor rate
Not here yet
Arrives October 9 · 17 days away
When it lands, it’s a total for a month that’s already over.
In the workflowNuma
Effective labor rate
As of Sep 22
$158.40
$13.60 under door rate
Door rate $172Sep 1Sep 30123
1Coolant services written at 25% offSep 6 · A. Brooks · $3.80 off the rate
2Diagnostic time billed at the menu rateSep 15 · L. Moreno · $3.10 off the rate
3Spark plugs quoted under the labor guideSep 22 · T. Nguyen · $2.40 off the rate
Numa has named 3 things pulling the rate down, while September is still running.
Example month. Names and figures are illustrative.

Decomposed, not averaged

Whose gap is it?

Most scorecards rank your advisors and your techs. Numa splits the gap between them, so a short number comes with an owner and the ROs to fix it.

Advisor or tech

Every short number is split by who owns each part, the bay or the counter, so the fix goes to the right person.

Per person, not per shop

An average hands seven people the same number. A decomposed gap gives each person their own.

The ROs come with it

Click a name and the repair orders behind their share are right there.

Numa/Service · ScorecardSearchCP
Hours per RO
Acme Ford Service · October, month to date
1.9target 2.4
0.5 hrs short per RO
Shop average · 0.50 short
Who owns it? An average can’t say.
EVERYONE0.50 each, the shop average
Averaged, seven people hear the same number.
Example scorecard. Names and figures are illustrative.
Numa/Service · ScorecardCP
Hours per RO
Acme Ford Service · October, month to date
1.9target 2.4
0.5 hrs short per RO
Shop average · 0.50 short
Who owns it? An average can’t say.
EVERYONE0.50 each, the shop average
Averaged, seven people hear the same number.
Example scorecard. Names and figures are illustrative.

Click the number. Land on the ROs.

Follow every recommended dollar at Acme Ford Service this month. Click a stream to open the ROs inside it, then open one to see who found the work, who presented it, and what the customer said.

Numa/Service · ReportingSearchCP
Where every recommended dollar went
Acme Ford Service · October, month to date
Updated 10:41 AM
Recommended$96,400Presented$81,900Not presented$14,500Approved$37,700Declined$19,800No decision$24,400
Click any stream to open the ROs inside it.
No decision41 ROs
$24,400
Recommended, never answered · all advisors
Showing 6 of 41 ROs. Each one opens.
ApprovedDeclinedNo decisionNot presentedEvery figure is born on an RO.
Example store. Names, vehicles, and figures are illustrative.
Numa/Service · ReportingCP
Where every recommended dollar went
Acme Ford Service · October, month to date
Recommended$96,400Presented$81,900Not presented$14,500Approved$37,700Declined$19,800No decision$24,400
Click any stream to open the ROs inside it.
No decision41 ROs
$24,400
Recommended, never answered · all advisors
Showing 6 of 41 ROs. Each one opens.
ApprovedDeclinedNo decisionNot presentedEvery figure is born on an RO.
Example store. Names, vehicles, and figures are illustrative.
Numa/Service · ReportingSearchCP
Where every recommended dollar went
Acme Ford Service · October, month to date
Updated 10:41 AM
Recommended$96,400Presented$81,900Not presented$14,500Approved$37,700Declined$19,800No decision$24,400
Click any stream to open the ROs inside it.
No decision41 ROs
$24,400
Recommended, never answered · all advisors
Showing 6 of 41 ROs. Each one opens.
ApprovedDeclinedNo decisionNot presentedEvery figure is born on an RO.
Example store. Names, vehicles, and figures are illustrative.

Straight answers

What Reporting is, and what it isn’t

Worth knowing before you open your own numbers.

What it is

Born on the RO

Every figure comes from work your store wrote, inspected, and closed, so every figure opens to the ROs behind it.

Split by person

Gaps break down by advisor and tech instead of averaging across the shop.

Live while the month runs

The labor rate you’re writing today, not the one you had last month.

What it isn’t

A consultant’s PDF

Nobody assembles it after the month closes. It’s already there when you look.

A BI tool with connectors

It reports what the workflow saw. That’s why it can drill all the way down.

A number you take on faith

Every figure can be checked line by line, because the lines are one click away.

FAQ

What service managers ask
before they trust the numbers

General

Capabilities

Trust

Get a demo

What is Numa Reporting?

Numa Reporting shows your service department’s numbers from inside the work itself. Effective labor rate, hours per RO, recommended work sold, and work left with no decision all open to the repair orders behind them, and every gap is split by advisor and tech.

How is this different from a month-end report?

A month-end report arrives after the month is over and gives you a total. Numa Reporting updates as ROs are written and closed, so you can see what’s pulling a number down, and who, while there’s still time to fix it.

Where do the numbers come from?

From the work your store already runs through Numa: the write-up, the inspection, the customer’s answer, and the closed RO. Reporting doesn’t guess from an export. It reports what the workflow saw.

General

Capabilities

Trust

What is Numa Reporting?

Numa Reporting shows your service department’s numbers from inside the work itself. Effective labor rate, hours per RO, recommended work sold, and work left with no decision all open to the repair orders behind them, and every gap is split by advisor and tech.

How is this different from a month-end report?

A month-end report arrives after the month is over and gives you a total. Numa Reporting updates as ROs are written and closed, so you can see what’s pulling a number down, and who, while there’s still time to fix it.

Where do the numbers come from?

From the work your store already runs through Numa: the write-up, the inspection, the customer’s answer, and the closed RO. Reporting doesn’t guess from an export. It reports what the workflow saw.

Numa is the AI Operating System for dealerships

1,500+

Rooftops

1B+

Calls, texts, and chats handled

4M+

Appointments booked

90%

DMS coverage

Partnered with some of the top OEMs in the industry, and growing

#1 in Automotive AI. Inc. 5000 four years straight. Fast Company World’s Most Innovative Companies 2026, Top 10 in Automotive.

Every number is a door. Open yours.

Every number is a door. Open yours.

Reporting runs on Numa, the AI Operating System for dealerships.

Reporting runs on Numa, the AI Operating System for dealerships.

See it on your own ROs

See it on your own ROs