News and insights

In this episode of Dealer Talk with Jen Suzuki, I sit down with Tasso Roumeliotis, Founder & CEO of NUMA AI, for a candid conversation about leadership, change, AI adoption, customer experience and what dealership operators need to…

Numa CEO Tasso Roumeliotis is quoted as an expert voice on how dealerships should handle AI-informed customers, advising salespeople to ask "What is the AI seeing?" and then walk customers through local inventory reality — noting that AI bots don't know spe…

Numa is highlighted as an AI-powered platform that helps dealerships improve the customer experience by identifying and addressing issues in real time rather than relying solely on traditional CSI surveys. By providing actionable insights from customer inte…

Numa's acquisition of AI sales platform Ficus is briefly noted in the M&A Watch section, identified as an Oakland-based VC-backed AI platform for auto dealership customer operations that acquired sales platform Ficus.

Numa acquires Ficus to add sales to its service department customer operations platform.

The acquisition accelerates Numa’s expansion into dealership sales and variable operations, extending its AI platform beyond customer operations in fixed ops into the broader dealership.

Numa's acquisition of AI sales platform Ficus is listed in the M&A section of the Axios Pro Rata newsletter, briefly identified as a VC-backed AI platform for auto dealership customer operations that acquired sales platform Ficus.

Numa's acquisition of AI sales platform Ficus is noted in the "Deals" section of the WSJ Pro Venture Capital daily newsletter, described as an AI platform for auto dealership customer operations that acquired AI sales platform Ficus.

Numa announced a 200% revenue increase, expansion to over 1,300 dealerships across North America, and the acquisition of AI sales platform Ficus — marking its strategic expansion from fixed ops and customer operations into variable ops and dealership sales.…

Numa's acquisition of AI sales platform Ficus is listed in the M&A section of the Axios Pro Rata deals newsletter, briefly identified as a VC-backed AI platform for auto dealership customer operations that acquired sales platform Ficus.

SAN FRANCISCO -- April 9, 2026 -- Numa, the leading AI platform for dealership customer operations, today announced a year of record growth, including a.

Exclusive: AI platform Numa expands to variable ops with Ficus acquisition.

Numa is ranked #10 on Fast Company's Most Innovative Companies 2026 list in the automotive category, recognized for streamlining the dealership sales experience through a unified AI inbox that consolidates voice, text, and web chat, its expanded AI Agent Su…

A new partnership between Numa and Tekion brings AI-powered appointment booking to dealerships, promising to boost efficiency and customer satisfaction.

Numa announced LiveCSI, an AI-powered real-time customer satisfaction dashboard that replaces the automotive industry's traditional lagging CSI survey model — which delivers results 30 to 60 days after a customer visit — with live sentiment monitoring acros…

Numa launched four new AI products — Opportunities, Operator, LiveCSI, and Platform — designed to create a new operating model for dealership customer operations by turning speed, retention, and upsell into a real-time, AI-powered growth engine. Opportuniti…

Numa, UVeye Integration Brings AI Vehicle Inspections into Dealer Service Workflow.

Numa announced the launch of LiveCSI, a real-time customer satisfaction dashboard designed to change how the industry measures performance.

Numa launches LiveCSI to help dealers monitor customer satisfaction in real time.

Numa and UVeye announced an integration that connects UVeye's AI-powered vehicle inspection results directly into Numa's Smart Inbox and advisor workflow, automatically prioritizing safety-critical findings for immediate outreach, translating technical insp…

Numa CEO Tasso Roumeliotis authors a thought leadership piece arguing that dealerships must evolve from traditional keyword-based SEO to an "answer-first" content strategy optimized for AI-driven search tools like ChatGPT and Google Gemini — which now surfa…

Numa is cited as a representative AI platform for dealership service departments, described as centralizing customer communication by picking up missed calls, routing them to the correct service advisor, and booking appointments — as part of a broader indus…

Numa CEO Tasso Roumeliotis authors a guest column arguing that dealerships' biggest fixed ops problem isn't a lack of leads — it's an operational failure to answer and return calls, with half of inbound calls going unanswered and barely 50% of voicemails ev…

Numa’s Smart Inbox is a voice AI solution that understands every customer conversation for auto dealerships.

Numa launches AI inbox system for car dealerships.

Numa has unveiled its new Voice AI-powered Smart Inbox, a tool designed to revolutionize how dealerships handle customer communications.

In this powerful episode, Sean is joined by two industry leaders: Yuriy Demidko from Fox Motors and Tasso Roumeliotis, Founder and CEO of Numa.

Numa AI joins Stellantis MarketCenter serving 2,600 U.S.

Discover how Numa and Stellantis collaborate to enhance AI capabilities for dealerships, revolutionizing customer interactions and operational efficiency.

I currently serve on the boards of Daloopa, Numa, Blinq, Wingspan and Safebase and prior to founding Touring Capital, I was a Partner at SoftBank Vision Fund, where I led investments in leading software companies such as Pixis, Vendr,…

The middle ground: Tasso Roumeliotis, founder and CEO of Numa, an AI agent platform for dealerships, said the right balance depends on each dealership’s needs.

Derek Simonds, Executive Vice President, Automotive at Numa will be hosting an insightful session at Digital Dealer Conference & Expo 2025!

Numa is featured as a key player in AI-driven auto dealership customer service, highlighted for automating missed call recovery, service appointment booking, status updates, and trade-in data collection — with the statistic that a third of car dealers miss…

Numa CEO Tasso Roumeliotis authors a guest column arguing that "heat cases" — challenging customer interactions driven by poor communication, technician shortages, and rising OEM performance standards — represent a direct and measurable threat to dealership…

Numa is positioned as one of the early movers in agentic AI for dealerships, named alongside Tekion, Cox Automotive, CDK, and CarGurus as companies already embracing or actively exploring the technology. Its January 2025 launch of the Appointment Agent and…

Numa's AI agent platform launch at NADA is used as the anchor for a broader explainer on how AI agents — unlike chatbots — autonomously set goals, make decisions, and take action without human supervision, with CEO Tasso Roumeliotis quoted explaining that 8…

Appointment Agent and the Call Intelligence Agent are the first add-on AI agents for the Numa platform.

New AI agents build on Numa’s 2024 momentum as the company continues leading the AI-native dealership movement.

Numa unveils first AI agent platform and two new AI agents for dealerships.

Numa is featured as one of Touring Capital's key portfolio companies, cited alongside SafeBase and Daloopa as an example of the firm's strategy of leading unconventionally modest Series B rounds — in the $30–40 million range — to help founders achieve faste…

Numa raised $32 million in a Series B round backed by Touring Capital, Mitsui & Co., Costanoa Ventures, Threshold, and Gradient Ventures.

Numa released its 2024 Industry Trends in Auto Service & Repair report, detailing missed opportunities from high inbound call volumes.

Numa's data from nearly 600 dealerships is framed as a wake-up call for the industry, showing that service departments miss an average of 158 appointment calls per month during peak hours (8–11:30 a.m.), with dealerships in the 75th percentile missing up to…

Numa has released its 2024 insights, shedding light on significant missed opportunities linked to high inbound call volumes.

Numa is featured through a detailed case study with Gold Coast Cadillac dealer Bill Camastro, who uses Numa's AI to enhance — not replace — his team's capabilities, enabling service advisors to handle a customer and a half simultaneously. Standout results i…

Q&A: Tasso Roumeliotis of Numa on predictions for service departments in 2025.

Numa is cited as a prime example of AI's expanding role in dealership back-office operations, with CEO Tasso Roumeliotis quoted from the Digital Dealer conference explaining how Numa's intelligent AI agents help service advisors retrieve real-time status up…

Numa is featured as a key AI technology provider working with major dealership groups, specifically named as a vendor for Penske Motor Group's Longo Toyota and select Lithia Motors stores, using its platform to book service appointments, rescue missed calls…

Numa is featured as a leading AI platform for dealership service departments, with CEO Tasso Roumeliotis making the case that properly deployed AI can double a dealership's customer satisfaction scores. A real-world case study from Nissan of Elk Grove shows…

Numa is featured as a conference exhibitor and session presenter, with Derek Simonds presenting on the transformative power of autonomous AI agents — detailing how generative AI mimics human dialogue and performs cognitive tasks to create a new era of hyper…

Numa is cited as a leading example of the generative AI investment surge in auto retail, with its $32 million Series B used to illustrate the growing momentum of AI adoption among dealerships focused on operational efficiency.

Numa, an artificial intelligence (AI) platform for auto dealerships, announced a $32 million Series B funding round on Oct.

Numa’s “intelligent AI agents” can help book service appointments, salvage missed calls and coordinate back-office operations, among other tasks.

Numa is included in the weekly startup funding roundup as an Oakland-based AI platform for automotive dealerships focused on automating appointment bookings and improving customer engagement, having raised $32 million in Series B funding backed by Costanoa…

Numa – $32.0M Oakland-based Numa is an AI platform for automotive dealerships, focusing on automating appointment bookings and improving customer engagement.

Numa is briefly noted in the "AI Radar" news roundup as a startup using AI in car dealerships that raised $32 million.

Numa, a company developing advanced AI agents to automate customer interactions for auto dealerships, raised $32 million.

Numa to use $32M funding boost to ‘power the AI-native dealership’.

Numa is listed in the "Big-But-Not-Crazy-Big Fundings" section as a five-year-old startup that helps car dealerships streamline operations by handling customer inquiries, scheduling service appointments, and sending status updates, having raised a $32 milli…

Numa is briefly mentioned in the "Funding Watch" section as an Oakland-based maker of AI tools for auto dealerships that raised a $32 million Series B funding round led by Mitsui and Touring Capital, with plans to use the funding to expand its AI engineerin…

Asia Digest: Mitsui invests in US-based startup Numa; Syfe announces employee share buyback.

Numa is briefly mentioned in the "Deals and Debuts" section as a provider of AI software for car dealerships that raised a $32 million Series B funding round led by Touring Capital and Mitsui Group.

Numa is briefly noted in the "New Money" deals section as a San Francisco-based startup offering AI technology to auto dealerships, having raised a $32 million Series B round led by Mitsui and Touring Capital, with participation from Costanoa Ventures, Thre…

Numa is listed as a venture capital deal of note, briefly described as a Lafayette, CA provider of AI chatbots for auto dealers that raised $32 million in Series B funding co-led by Touring Capital and Mitsui, with participation from Costanoa Ventures, Thre…

Numa Raises $32M Series B

Numa (https://www. numa.

Numa, an AI-based platform transforming auto dealerships, announced a $32 million Series B funding round.

Numa, a startup developing AI-powered automation tech for car dealerships, has raised fresh capital in a Series B round.

Numa raised $32 million in Series B funding led by Touring Capital and Mitsui & Co. to expand its AI engineering team and accelerate product development, with its intelligent AI agents embedded across every facet of dealership operations. The company has ra…

Numa raises $32M to develop AI tools for car dealerships.

Numa, an AI platform for auto dealerships, announced it has secured $32 million in a Series B funding round.