01
Capture is ambient
Techs record the walk-around in the MPI app on a tablet and talk through what they see. There’s no headset to wear and no form to fill, and the checklist fills itself in with red and yellow findings.
Your tech films the walk-around and talks through what they see. Numa writes up the findings, prices each one, and sends them with the video attached, so your customer sees exactly what the car needs.
Now taking pilot stores for this fall.
Your techs already find the work. Then it gets typed into one tool, filmed in another, and chased by phone. The customer never says no, because nobody ever asked in a way they could answer.
Example RO #48812 · Same three findings
2021 Chevrolet Tahoe
After the inspection
Front brake pads $329
Typed into the MPI form at 4:40 PM, priced by hand
No decision
Rear tires $629
Video sent from a separate app, no price on it
No decision
Serpentine belt $279
Called at 4:52 PM, left a voicemail
No decision
$1,237 leaves the drive marked no decision. Three tools touched it, and none of them owned the answer.
One system carries the work from the bay to the customer’s answer, and every dollar along the way ends up with a name on it.
01
Techs record the walk-around in the MPI app on a tablet and talk through what they see. There’s no headset to wear and no form to fill, and the checklist fills itself in with red and yellow findings.
02
Every finding becomes a Good, Better, Best quote with its clip attached, so the customer sees what the car needs and why. The advisor approves a send, not a spreadsheet.
03
Every quote ends approved, declined, or visibly waiting, with the advisor and tech named on the scorecard.
The RO shown is an example, so the names and prices are illustrative.
Run the tech’s video, send the quote as the advisor, then answer it as the customer.
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