Ambient MPI

The inspection writes itself

Your tech films the walk-around and talks through what they see. Numa writes up the findings, prices each one, and sends them with the video attached, so your customer sees exactly what the car needs.

Now taking pilot stores for this fall.

Multi-point inspection · RO #48812
2021 Chevrolet Tahoe, 52,410 mi
3 of 7
Rear brake pads
7 mm
OK
Front tires
7/32 in., even wear
OK
Front brake pads
About 3 mm left. Replace pads, check rotors.
Red
Rear tires
4/32 in. Replace soon.
Yellow
Serpentine belt
Cracking across the ribs
Yellow
Wiper blades
Clean sweep
OK
Battery
Tests good
OK
Filling in as Marcus talks
Marcus R., talking
Front pads are down to about three millimeters. That one's a red.
Clip 0:18 attached
Front brake pads, from the walk-around
The no-decision problem

Not declined. Nobody answered.

Your techs already find the work. Then it gets typed into one tool, filmed in another, and chased by phone. The customer never says no, because nobody ever asked in a way they could answer.

Example RO #48812 · Same three findings

2021 Chevrolet Tahoe

After the inspection

Front brake pads $329

Typed into the MPI form at 4:40 PM, priced by hand

No decision

Rear tires $629

Video sent from a separate app, no price on it

No decision

Serpentine belt $279

Called at 4:52 PM, left a voicemail

No decision

$1,237 leaves the drive marked no decision. Three tools touched it, and none of them owned the answer.

How it works

A video app records the inspection.
Numa runs it.

One system carries the work from the bay to the customer’s answer, and every dollar along the way ends up with a name on it.

REC
0:18 / 1:31
Front brake pads · about 3 mm
Front pads are down to about three millimeters.

01

Capture is ambient

Techs record the walk-around in the MPI app on a tablet and talk through what they see. There’s no headset to wear and no form to fill, and the checklist fills itself in with red and yellow findings.

▶
Front brake pads
Needs attention now
Good
$219
Better
$329
Best
$489

02

Findings arrive priced

Every finding becomes a Good, Better, Best quote with its clip attached, so the customer sees what the car needs and why. The advisor approves a send, not a spreadsheet.

Scorecard · RO #48812
Front brake pads
$329
Approved
Rear tires
$629
Declined
Serpentine belt
$279
Waiting
DK
MR
Dana K. and Marcus R.

03

No-decision gets a face

Every quote ends approved, declined, or visibly waiting, with the advisor and tech named on the scorecard.

The RO shown is an example, so the names and prices are illustrative.

The demo

Press play. Watch a walk‑around become a quote.

Run the tech’s video, send the quote as the advisor, then answer it as the customer.

Marcus R., technician, on the shop tabletExample RO with illustrative names and prices.
MPI · RO #48812
2021 Chevrolet Tahoe, 52,410 mi
4/32 in.Rear tires · 4/32 in.
Serpentine belt · cracking
Everything else checked OK
0:00 / 1:31
Press play to run the tech's walk-around.
Findings
0 findings
Findings land here as the tech talks.
Dana K., service advisor
Waiting on the inspection from the bay.
Approved
$0
Declined
$0
No decision
$1237
Answered
0 of 3
Jordan P., the customer
AC
Acme Chevrolet Service
Jordan gets the inspection by text as soon as Dana sends it.

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Nothing the tech finds dies between the bay and the phone.

Ambient MPI runs on Numa, the AI Operating System for dealerships.

Just one part of Numa, the AI Operating System for dealerships