Ambient MPI

The inspection writes itself

Your tech films the walk-around and talks through what they see. Numa writes up the findings, prices each one, and sends them with the video attached, so your customer sees exactly what the car needs.

Now taking pilot stores for this fall.

Multi-point inspection · RO #48812
2021 Chevrolet Tahoe, 52,410 mi
3 of 7
Battery
Tests good
OK
Wiper blades
Clean sweep
OK
Engine oil
About a quart low and past due
Red
Engine air filter
Dirty, replace soon
Yellow
Serpentine belt
Cracking across the ribs
Yellow
Coolant
Full and clean
OK
Headlights
Both working
OK
Filling in as Marcus talks
Marcus R., talking
Oil’s dark and about a quart low. It’s past due, so that one’s a red.
FULLADD
Clip 0:18 attached
Engine oil, from the walk-around
The no-decision problem

Not declined. Nobody answered.

Your techs already find the work. Then it gets typed into one tool, filmed in another, and chased by phone. The customer never says no, because nobody ever asked in a way they could answer.

Example RO #48812 · Same three findings

2021 Chevrolet Tahoe

After the inspection

Oil and filter change $119

Typed into the MPI form at 4:40 PM, priced by hand

No decision

Engine air filter $59

Video sent from a separate app, no price on it

No decision

Serpentine belt $189

Called at 4:52 PM, left a voicemail

No decision

$367 leaves the drive marked no decision. Three tools touched it, and none of them owned the answer.

How it works

A video app records the inspection.
Numa runs it.

One system carries the work from the bay to the customer’s answer, and every dollar along the way ends up with a name on it.

FULLADD
REC
0:18 / 1:31
Engine oil · about a quart low
Oil’s dark and about a quart low.

01

Capture is ambient

Techs record the walk-around in the MPI app on a tablet and talk through what they see. There’s no headset to wear and no form to fill, and the checklist fills itself in with red and yellow findings.

FULLADD
▶
Oil and filter change
Needs attention now
Synthetic oil and filter
$119

02

Findings arrive priced

Every finding arrives priced from your opcodes, labor rate, and parts, with its clip attached, so the customer sees what the car needs and why. The advisor approves a send, not a spreadsheet.

Scorecard · RO #48812
Oil and filter change
$119
Approved
Engine air filter
$59
Declined
Serpentine belt
$189
Waiting
DK
MR
Dana K. and Marcus R.

03

No-decision gets a face

Every quote ends approved, declined, or visibly waiting, with the advisor and tech named on the scorecard.

The RO shown is an example, so the names and prices are illustrative.

The demo

Press play. Watch a walk‑around become a quote.

Run the tech’s video, send the quote as the advisor, then answer it as the customer.

Marcus R., technician, on the shop tabletExample RO with illustrative names and prices.
MPI · RO #48812
2021 Chevrolet Tahoe, 52,410 mi
FULLADD
Engine air filter · dirty
Serpentine belt · cracking
Everything else checked OK
0:00 / 1:31
Press play to run the tech’s walk-around.
Findings
0 findings
Findings land here as the tech talks.
Dana K., service advisor
Waiting on the inspection from the bay.
Approved
$0
Declined
$0
No decision
$367
Answered
0 of 3
Jordan P., the customer
AC
Acme Chevrolet Service
Jordan gets the inspection by text as soon as Dana sends it.

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Nothing the tech finds dies between the bay and the phone.

Ambient MPI runs on Numa, the AI Operating System for dealerships.

Just one part of Numa, the AI Operating System for dealerships