AI Dispatch

The right car to the right tech.
With the reason shown.

AI Dispatch reads three things your board can’t: how long work really takes, whether parts can start it, and what just changed on the floor. Then it suggests who takes each car, and shows its work.

See it on your own ROs

See it on your own ROs

Try the dispatch board

Try the dispatch board

Numa/Service · DispatchSearchCP
DispatchAcme Ford Service · Tuesday
10:02 AM
Next car1 of 3
2024 F-150 Lightning
Battery cooling service · 1.5 hrs
Promised 1:00 PM
Suggested
JP
J. Park
Bay 4 · EV certified
Cert matchEV certified
Real durationFree at 10:50
PartsCoolant kit in
Shop floorLive
Bay 1Express
SWS. Whitfield
Oil change · Mustang until 10:10
Bay 2General
MRM. Reyes
60K service · Super Duty until 10:40
Book time said 10:00
Bay 3Heavy lift
DOD. Okafor
Coolant service · Expedition until 11:30
Bay 4EV certified
JPJ. Park
Diagnosis · Bronco Sport until 10:50
Running 50 min long
Suggested: F-150 Lightning
Real durationsParts startabilityLive floor eventsEvery suggestion shows its reason.
Numa/Service · DispatchSearchCP
DispatchAcme Ford Service · Tuesday
10:02 AM
Next car1 of 3
2024 F-150 Lightning
Battery cooling service · 1.5 hrs
Promised 1:00 PM
Suggested
JP
J. Park
Bay 4 · EV certified
Cert matchEV certified
Real durationFree at 10:50
PartsCoolant kit in
Shop floorLive
Bay 1Express
SWS. Whitfield
Oil change · Mustang until 10:10
Bay 2General
MRM. Reyes
60K service · Super Duty until 10:40
Book time said 10:00
Bay 3Heavy lift
DOD. Okafor
Coolant service · Expedition until 11:30
Bay 4EV certified
JPJ. Park
Diagnosis · Bronco Sport until 10:50
Running 50 min long
Suggested: F-150 Lightning
Real durationsParts startabilityLive floor eventsEvery suggestion shows its reason.
Numa/Service · DispatchCP
DispatchAcme Ford Service · Tuesday
10:02 AM
Next car1 of 3
2024 F-150 Lightning
Battery cooling service · 1.5 hrs
Promised 1:00 PM
Suggested
JP
J. Park
Bay 4 · EV certified
Cert matchEV certified
Real durationFree at 10:50
PartsCoolant kit in
Shop floorLive
Bay 1Express
SWS. Whitfield
Oil change · Mustang until 10:10
Bay 2General
MRM. Reyes
60K service · Super Duty until 10:40
Book time said 10:00
Bay 3Heavy lift
DOD. Okafor
Coolant service · Expedition until 11:30
Bay 4EV certified
JPJ. Park
Diagnosis · Bronco Sport until 10:50
Running 50 min long
Suggested: F-150 Lightning
Real durationsParts startabilityLive floor eventsEvery suggestion shows its reason.

Three truths

Your board knows the plan. It doesn’t know the floor.

Every suggestion runs on three truths: how long work really takes at your store, whether the parts are there to start it, and what just changed on the floor. Switch one off and watch the plan break.

Numa/Service · Dispatch planSearchCP
Dispatch plan · 10:00 AM
Three cars, four techs, one Tuesday morning
Every promise holds
The three truths
01
Real durations
How long work really takes at your store, not book time.
02
Parts startability
Whether the parts are there to start the job.
03
Live floor events
What just changed: a job running long, a part landing, a customer saying yes.
What dispatch suggests
Escape · Oil change
Customer waiting · promised 10:45 AM
Done 10:40 AM
SWS. Whitfield · starts 10:10 AM
Reyes’s 60K service is running about 40 minutes past book time. Whitfield really frees up at 10:10.
F-250 diesel · Fuel filter
Heavy lift · part arrives 11:30 AM
Lift stays busy
DOD. Okafor · starts 11:30 AM
The part lands at 11:30. Okafor starts the Expedition’s coolant service now and the F-250 when the part arrives.
F-150 Lightning · Battery cooling
EV certified only · promised 1:00 PM
Done 12:20 PM
JPJ. Park · starts 10:50 AM
Park’s Bronco is running 50 minutes long. The Ranger behind it moves to Reyes, so the Lightning keeps its 1:00 PM promise.
Example plan. Names, vehicles, and times are illustrative.
Numa/Service · Dispatch planCP
Dispatch plan · 10:00 AM
Three cars, four techs, one Tuesday morning
Every promise holds
The three truths
01
Real durations
How long work really takes at your store, not book time.
02
Parts startability
Whether the parts are there to start the job.
03
Live floor events
What just changed: a job running long, a part landing, a customer saying yes.
What dispatch suggests
Escape · Oil change
Customer waiting · promised 10:45 AM
Done 10:40 AM
SWS. Whitfield · starts 10:10 AM
Reyes’s 60K service is running about 40 minutes past book time. Whitfield really frees up at 10:10.
F-250 diesel · Fuel filter
Heavy lift · part arrives 11:30 AM
Lift stays busy
DOD. Okafor · starts 11:30 AM
The part lands at 11:30. Okafor starts the Expedition’s coolant service now and the F-250 when the part arrives.
F-150 Lightning · Battery cooling
EV certified only · promised 1:00 PM
Done 12:20 PM
JPJ. Park · starts 10:50 AM
Park’s Bronco is running 50 minutes long. The Ranger behind it moves to Reyes, so the Lightning keeps its 1:00 PM promise.
Example plan. Names, vehicles, and times are illustrative.
Suggestion
10:02 AM · for the dispatcher
Waiting on you
2024 F-150 Lightning
Battery cooling service · 1.5 hrs · promised 1:00 PM
JP
J. Park
Bay 4 · EV certified
Starts 10:50 · done 12:20
Cert matchEV certified for high-voltage work
Real durationFree at 10:50, after the Bronco runs long
PartsCoolant kit is in stock
Dispatch log
10:02 AMSuggested J. Park · cert match, free at 10:50, parts in
Example suggestion. Names and times are illustrative.
Suggestion
10:02 AM · for the dispatcher
Waiting on you
2024 F-150 Lightning
Battery cooling service · 1.5 hrs · promised 1:00 PM
JP
J. Park
Bay 4 · EV certified
Starts 10:50 · done 12:20
Cert matchEV certified for high-voltage work
Real durationFree at 10:50, after the Bronco runs long
PartsCoolant kit is in stock
Dispatch log
10:02 AMSuggested J. Park · cert match, free at 10:50, parts in
Example suggestion. Names and times are illustrative.

Suggestions, not orders

The dispatcher stays the dispatcher

AI Dispatch suggests, shows why, and waits for your call. One click accepts. One click overrules, and the board keeps a record of both.

A reason on everything

Cert match, lift and parts, promise pressure. Every suggestion shows why, so you can defend it at five o’clock.

One click either way

Accept the suggestion or overrule it. Overruling never means arguing with the software.

Every call on the record

Accepted and overruled suggestions are both logged with what the board showed at the time.

A part runs late. A customer says yes. A tech runs long.

None of it is a failure. The only question is whether the board finds out in time. Step through a simulated Tuesday at Acme Ford Service and accept or overrule each suggestion.

Numa/Service · Dispatch boardSearchCP
Acme Ford Service
Dispatch board · simulated Tuesday
9:40 AM
9:40 AM
A part lands late
10:14 AM
A customer says yes
1:25 PM
A tech runs long
What happened · 9:40 AM
A part lands late
The fuel filter for the F-250 won’t arrive until 11:30 AM. Okafor’s 10:00 can’t start.
Suggestion
Pull Okafor’s 2:00 PM Expedition forward to 10:00, and move the F-250 to 12:30 PM, after the part lands.
Parts startabilityThe F-250 can’t start. The Expedition can, and its parts are in.
SW
S. Whitfield
Bay 1 · Express
9:00 to 10:00
Oil change
Mustang
12:30 to 2:00
30K service
Explorer
MR
M. Reyes
Bay 2 · General
7:00 to 9:00
60K service
Super Duty
9:30 to 11:00
Recall repair
Explorer
1:00 to 3:30
Transmission service
F-150
DO
D. Okafor
Bay 3 · Heavy lift
7:00 to 8:00
Oil change
Escape
10:00 to 11:00
Fuel filter
F-250 diesel
Part at 11:30
2:00 to 4:00
Coolant service
Expedition
JP
J. Park
Bay 4 · EV certified
7:30 to 9:30
Diagnosis
Bronco Sport
10:30 to 12:00
Battery check
F-150 Lightning
1:00 to 2:30
Diagnosis
Ranger
2:30 to 3:00
Oil change
Maverick
3:00 to 4:30
Battery coolant service
Mustang Mach-E · due 5:00 PM
Simulated day. Names, vehicles, and times are illustrative.
Numa/Service · Dispatch boardCP
Acme Ford Service
Dispatch board · simulated Tuesday
9:40 AM
9:40 AM
10:14 AM
1:25 PM
What happened · 9:40 AM
A part lands late
The fuel filter for the F-250 won’t arrive until 11:30 AM. Okafor’s 10:00 can’t start.
Suggestion
Pull Okafor’s 2:00 PM Expedition forward to 10:00, and move the F-250 to 12:30 PM, after the part lands.
Parts startabilityThe F-250 can’t start. The Expedition can, and its parts are in.
SW
S. Whitfield
Bay 1 · Express
9:00 to 10:00
Oil change
Mustang
12:30 to 2:00
30K service
Explorer
MR
M. Reyes
Bay 2 · General
7:00 to 9:00
60K service
Super Duty
9:30 to 11:00
Recall repair
Explorer
1:00 to 3:30
Transmission service
F-150
DO
D. Okafor
Bay 3 · Heavy lift
7:00 to 8:00
Oil change
Escape
10:00 to 11:00
Fuel filter
F-250 diesel
Part at 11:30
2:00 to 4:00
Coolant service
Expedition
JP
J. Park
Bay 4 · EV certified
7:30 to 9:30
Diagnosis
Bronco Sport
10:30 to 12:00
Battery check
F-150 Lightning
1:00 to 2:30
Diagnosis
Ranger
2:30 to 3:00
Oil change
Maverick
3:00 to 4:30
Battery coolant service
Mustang Mach-E · due 5:00 PM
Swipe across for all four techs.
Simulated day. Names, vehicles, and times are illustrative.

Straight answers

What AI Dispatch is, and what it isn’t

Four things worth knowing before you see it on your own ROs.

01 · Control

Not an autopilot

Every suggestion waits for a person. One click accepts it or overrules it.

02 · Method

Rules you can read

Suggestions come from the three truths, and every one shows its reasoning on screen.

03 · Constraints

Your floor’s real limits

Suggestions check tech certifications, open lifts, and each customer’s promise time before anything is offered.

04 · Foundation

Built on real capacity

Dispatch stands on TUB Scheduling’s per-tech blocks, so every suggestion starts from whose hours are real.

FAQ

What dispatchers ask
before they trust AI Dispatch

General

Capabilities

Control

Get a demo

What is AI Dispatch?

AI Dispatch suggests which tech takes each car. It reads how long work really takes at your store, whether the parts are there to start it, and what just changed on the floor, then shows its reason on every suggestion. Your dispatcher accepts or overrules each one with one click.

How is AI Dispatch different from a dispatch board?

A board shows the plan. AI Dispatch keeps up with the floor. When a part runs late, a customer approves more work, or a tech runs long, the next suggestion accounts for it.

How does AI Dispatch work with TUB Scheduling?

TUB Scheduling holds whose hours are real. AI Dispatch stands on top of it and decides the order of the work inside those hours.

General

Capabilities

Control

What is AI Dispatch?

AI Dispatch suggests which tech takes each car. It reads how long work really takes at your store, whether the parts are there to start it, and what just changed on the floor, then shows its reason on every suggestion. Your dispatcher accepts or overrules each one with one click.

How is AI Dispatch different from a dispatch board?

A board shows the plan. AI Dispatch keeps up with the floor. When a part runs late, a customer approves more work, or a tech runs long, the next suggestion accounts for it.

How does AI Dispatch work with TUB Scheduling?

TUB Scheduling holds whose hours are real. AI Dispatch stands on top of it and decides the order of the work inside those hours.

Numa is the AI Operating System for dealerships

1,500+

Rooftops

1B+

Calls, texts, and chats handled

4M+

Appointments booked

90%

DMS coverage

Partnered with some of the top OEMs in the industry, and growing

#1 in Automotive AI. Inc. 5000 four years straight. Fast Company World’s Most Innovative Companies 2026, Top 10 in Automotive.

Every suggestion shows its reason. Every one is yours to overrule.

Every suggestion shows its reason. Every one is yours to overrule.

AI Dispatch runs on Numa, the AI Operating System for dealerships.

AI Dispatch runs on Numa, the AI Operating System for dealerships.

See it on your own ROs

See it on your own ROs