GM NCR Service BDC Roadshow
Every caller in the right hands.
GM rooftops run on Numa
calls, texts, and chats handled
appointment booking rate
heat cases resolved
Why it matters
Answering the phone was never the hard part.
The hard part is knowing who the customer is, what they need, and who at the dealership should own that moment. Phone trees guess. Transfers lose the story. Customers end up at a dead end, or calling the store down the road.
What you’ll see in the demo
One system, from the first ring to the right person.
Operator
The first Precision Routing system for dealerships. Operator answers first on every line, works out why each customer is calling, and sends the call based on what they need, not the name they guessed. The reason for the call travels with the transfer, so nobody starts over.
When the phone rings, everyone knows the call is for them.
95% routing precision across 150M+ calls
Numa for Sales
Every sales call and lead gets into your people’s hands with the full picture. Numa knows what’s on your lot, so the conversation starts with a car the customer actually needs. The 9 PM inquiry gets answered. So does the call that rang out while your team was with a customer.
Your salesperson picks up knowing who the customer is and what they came for.
Integrations
Works with the systems you already use
DMS, scheduler, CRM. Numa pulls full context into every call and text, with 90% DMS coverage across the industry.
CDK
Tekion
Reynolds & Reynolds
Dealertrack
Xtime
No rip and replace
Keep your dealership phone number and your phone system.
Live in two to three weeks
A dedicated Numa team handles DMS integration, phone configuration, and training.
Eligible for GM co-op
Numa is a GM iMR Approved Turnkey Vendor. Put iMR co-op funds toward Numa through the Dealer Digital Solution program, with sign-up in the GM portal.
What operators say about Numa
Bill Camastro, General Manager, Gold Coast Cadillac
Have an early access card?
Get a demo above and add your pass number in the booking notes. We’ll walk you through the pre-launch build.
Book by Oct 7 to hold your spot.