Automotive Dealerships

Numa has been named to Fast Company's 2026 Most Innovative Companies list, ranking #10 in the automotive category. The recognition highlights Numa's AI Agents, which helps dealerships capture missed revenue, automate service appointments, and deliver better customer experiences across voice, text, and chat — with results like a 45% increase in appointment conversions. Alongside the honor, Numa unveiled new products at NADA 2026 including LiveCSI, Opportunities, Operator, and Platform to

The traditional BDC model is breaking under the weight of modern customer expectations. Simply hiring more reps or adding a generic AI chatbot fails because it treats a structural operations problem like a simple phone issue. The real solution is a Dealership Communication Hub that captures every interaction, automates routine updates, and centralizes visibility so the team can get ahead of the noise.

Dealerships are hiring advisors for customer skills, not technical backgrounds. Here is how AI bridges the communication gap between the service bay and the customer.

A multi-brand COO went on the Car Dealership Guy podcast and explained his dealership CSI improvement strategy. Learn how he used AI to answer every call and boost CSI.

Dealerships are losing millions not from a lack of customers, but from a broken operational architecture. This article diagnoses the three hidden, compounding capacity problems in your service department and shows you what a truly “capacity-ready” operation looks like.

We recently sat down with Yuriy Demidko, CIO of Fox Motors (a 44-rooftop dealer group), on the Millionaire Car Salesman Podcast. Yuri tested multiple AI providers across his organization before landing on a solution. What he learned applies to any dealership evaluating AI right now.

The average dealer's absorption rate is 60%. Best-in-class is 100%+. Learn how operational visibility closes the gap, boosts service revenue, and fixes the profit leaks you can't see.

The auto industry's obsession with CSI scores is a flawed strategy. Learn why top dealers are ditching this lagging metric for real-time operational data to boost profit and retention.

Discover the best AI BDC solutions for automotive dealerships. Compare lead handling, appointment setting, and follow-up automation tools to boost sales.

Discover the best sales AI platforms for dealership pipeline intelligence, lead conversion, and coaching. Compare top solutions including Numa, Salesforce, and VinSolutions.