Answering Services

f your home service business receives more than five calls a day, Numa will help you become more responsive in less time and achieve a 100% response rate

Struggling to keep up with inbound calls? These 5 call overflow solutions will support your staff and prepare your business for unexpected rises in calls.

Unanswered calls and text messages mean missed leads for car dealerships or automotive repair shops—and lost business. With Numa, you can achieve a 100% response rate.

While it may seem hard to get 5 star reviews, it doesn’t always have to be! After working closely with small businesses owners for years and building our software around enhancing customer service, we’ve gathered some quick and easy tips to earn stars in your sleep!

Customers often ask businesses how to buy gift cards. If that's a question you hear over the phone, Numa can help take those interactions off your plate.

Hiring your new receptionist begins with an excellent receptionist job description. Here's one you can use or modify, plus some tips for making your offer more compelling.

An auto attendant (also known as an automated phone directory) is a call routing system that relies on interactive voice response (IVR). Is it the right solution for your business?

An after hours answering service picks up the phone and serves your customers when your business is closed. Here's how to select one that meets your business needs.

In many ways, a front desk receptionist is the face of your business. Here's how to decide if hiring one is right for your company.

Unsure whether appointment scheduling software can work for your business? Discover the benefits and features that will save you hours each week.