Customers

Hear our customers share their success with Numa.

Team Gillman uses AI agents to increase revenue, reduce headcount, and boost CSI

Team Gillman transformed its customer service experience with Numa's powerful AI agent platform. With Numa, the dealership was able to streamline operations and save time while enhancing customer satisfaction. Team Gilman also took advantage of Numa's scheduling features to improve efficiency and reduce costs while boosting CSI scores and increasing dollars per repair order.

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Norm Reeves Streamlines Customer Operations and Accelerates Growth

In a strategic move towards business optimization, the Norm Reeves BDC Group successfully integrated Generative AI into its operations, ushering in a new era of increased capacity, enhanced efficiency and accelerated business growth.

Tacoma CDJR elevates employee performance and boosts CSI

A centralized view of all customer conversations coupled with real-time DMS insights within Numa empowers Tacoma CDJR's service team to deliver fast, effective, and personalized service and boost CSI by 20 points within months.

We struggled with CSI before Numa, now we have hit the CSI mark 7 out of the past 8 months.
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Jeff Clear

Service Manager

We hired a BDC backup to respond to Numa Sales Inbox, she's selling average 15 cars a month by just responding to the conversations in Numa Sales Inbox.

Arisha Walker

Sales Consultant

Numa is an integral part of how we communicate with a customer... Tearing it out would be like tearing the transmission out of a car.

Eric Frost

Service Director

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