An auto attendant (also known as an automated phone directory) is a call routing system that relies on interactive voice response (IVR). Is it the right solution for your business?

A virtual receptionist is a type of phone answering service where a real person answers the phone on behalf of your business but doesn’t take up actual space in your building. They work remotely for an agency that specializes in over-the-phone receptionist services.

As businesses tap into their phones’ potential and tech trends continue, here’s what you can expect to see in the future of the phone.

Text to landline is a service that lets you send and receive text messages from your wired-in business phone system. Here’s why businesses use landline texting.

An after hours answering service picks up the phone and serves your customers when your business is closed. Here's how to select one that meets your business needs.

In many ways, a front desk receptionist is the face of your business. Here's how to decide if hiring one is right for your company.