While it may seem hard to get 5 star reviews, it doesn’t always have to be! After working closely with small businesses owners for years and building our software around enhancing customer service, we’ve gathered some quick and easy tips to earn stars in your sleep!

All the stats, studies, and surveys you need to learn about how businesses use their phone systems and how consumers respond.

Customers often ask businesses how to buy gift cards. If that's a question you hear over the phone, Numa can help take those interactions off your plate.

Hiring your new receptionist begins with an excellent receptionist job description. Here's one you can use or modify, plus some tips for making your offer more compelling.

Customer reviews are critical to your business’ success. Here's how to get more of them.

Business texting lets you communicate with customers through the most convenient and efficient channel: text messaging. Here's what you need to know about it.