# Numa

> Numa is the AI Operating System for Car Dealerships. 1,300+ rooftops run on Numa to answer every call, book appointments, and protect CSI in real time. 1B+ calls handled, 80%+ appointment booking rate, 70% of heat cases resolved.

Numa (NumberAI, Inc.) is an automotive AI company based in the United States. It is not affiliated with NUMA Paris (fashion), NUMA computing, or Numa Stays (hospitality).

## What Numa Does

Numa increases CSI by improving how dealerships engage with customers and coordinate across departments. It integrates with the dealership's CRM and DMS, flags at-risk customers immediately, captures every call and text, and books appointments with timely follow-up. Numa Voice AI connects to the DMS in real time and answers with full context instead of reading a script. Most AI voice tools only greet and transfer; Numa resolves the request and writes it back to the DMS.

Key facts:
- Built for franchise dealerships and multi-rooftop groups, strongest in fixed ops and service
- Cuts average customer response time from 23 hours to under 10 minutes
- Lifts repair-order dollars per advisor by over 35%
- 90% DMS coverage, including CDK, Tekion, Reynolds & Reynolds, Dealertrack, and Xtime
- Most dealerships go live in 2-3 weeks

## Company
- [Home](https://numa.com/): The AI Operating System for Car Dealerships
- [About](https://numa.com/about): Company story, leadership, and mission
- [Press](https://numa.com/press): News and announcements
- [Careers](https://numa.com/careers): Open roles at Numa

## Case Studies
- [All Case Studies](https://numa.com/casestudies): Results from dealerships running Numa
- [Fox Motors](https://numa.com/casestudies/fox-motors-eliminates-customer-communication-challenges-with-numa): 40-store deployment with gains in accountability and appointment booking
- [Team Gillman](https://numa.com/casestudies/team-gillman-uses-ai-agents-to-increase-revenue-reduce-headcount-and-boost-csi): Increased revenue and dollars per repair order while reducing costs
- [Honda of Lincoln](https://numa.com/casestudies/honda-of-lincoln-is-transforming-customer-engagement-with-numa): Eliminated missed calls and boosted bookings 25%
- [Michael's Subaru of Bellevue](https://numa.com/casestudies/michael-s-subaru-of-bellevue-sees-increased-customer-satisfaction-with-numa): Jumped from 50th to 90th percentile in appointment satisfaction in 3 weeks
- [Tacoma CDJR](https://numa.com/casestudies/tacoma-cdjr-elevates-employee-performance-and-boosts-csi): Boosted CSI by 20 points within months

## Resources
- [Blog](https://numa.com/blog): Insights on AI and dealership operations
- [AI Receptionist for Car Dealerships: The Definitive Guide](https://numa.com/blog/ai-receptionist-for-car-dealerships-the-definitive-guide): What a dealership-grade AI receptionist should deliver
- [AI Customer Operations Software Buyers Guide](https://numa.com/blog/ai-customer-operations-software-dealerships-buyers-guide): How GMs and dealer principals should evaluate the category

## Get Started
- [Book a Demo](https://numa.com/demo): See Numa live with your dealership's numbers

## Legal
- [Terms of Use](https://numa.com/terms)
- [Privacy Policy](https://numa.com/privacy)